Refund policy

We want you to shop with confidence at [PATELHAVEN].

1. Return Eligibility

You may request a return if:

  • The product is unused, unworn, and in original packaging
  • The item is damaged, defective, or incorrect
  • The return request is made within [X DAYS] of delivery

2. Return Timeframe

  • Returns must be initiated within [X DAYS] from the date of delivery.
  • Requests made after this period may not be accepted.

3. Refund Process

  • Once we receive and inspect the returned item, we will notify you of approval or rejection.
  • If approved, your refund will be processed within [REFUND PROCESSING TIME].
  • Refunds are issued to the original payment method.

    4. Exchanges

    • We offer exchanges for defective or damaged products.
    • To request an exchange, contact us at [EMAIL ADDRESS].

    5. Damaged or Defective Items

    • If you receive a damaged or incorrect product, please contact us within [X DAYS] with:
      • Photos of the product
      • Order details

    We will arrange a replacement or refund at no extra cost.

    6. Non-Returnable Items

    The following items are not eligible for return:

    • Items marked as final sale
    • Used or damaged products not caused by us
    • Certain personal or hygiene products (if applicable)

    7. Return Shipping Costs

    • Return shipping costs are:
      • Free for damaged/defective items
      • Customer responsibility for other returns (unless stated otherwise)

    📩 Contact Us

    For any return or refund queries, contact:
    📧 8879453769